Terms of Service
Introduction
These DossierX Terms of Use ("Terms of Use") are entered into by and between the User ("User" and/or "Member") and DossierX ("The Company") effective as of the last date of signature below ("Effective Date").
This Terms of Use together with an executed member order form ("Order Form", a form of which is provided to Member) shall be known as the "Membership Agreement" or this "Agreement" and collectively govern Member's use of the Licensed Materials, Services and Confidential information. The Membership Agreement represents the entire agreement between the parties hereto.
In consideration of the mutual promises, covenants, and agreements made and contained herein, and intending to be legally bound hereby, the parties hereto agree as follows.
Definitions:
"Services" means (a) the supply of online or electronic information, publications and data products (including, without limitation, the delivery of the same over the internet, via Salesforce or via a mobile phone app or other digital devices); (b) the supply of hard-copy publications and other materials; (c) other services relating to a Site; and (d) any seminar, webinar, meeting, workshop, public training or private or bespoke training.
"Licensed Data & Content" means any data or content provided by DossierX to Member as part of the engagement defined in the membership agreement.
1. Disclaimer, Indemnification & Limitation of Liability
Company represents and warrants that: (1) the Services shall perform without material or frequent errors of defects; and (2) the professional services will be provided in a professional and workmanlike manner. Decisions based on information contained on this Licensed Content, Services or Confidential Information are the sole responsibility of the Users.
Each party hereby agrees to indemnify, defend, and hold harmless the other and their respective affiliates, subsidiaries, managers, officers, employees, and agents (collectively, "Representatives") against all claims, losses, liabilities, damages, expenses and costs arising out of or connected with the negligence or intentional misconduct of such party or its Representatives.
Company shall defend, indemnify, and hold harmless Member against any actions, claims, demands, and legal proceedings and all resulting liabilities judgments, settlements, expenses and costs (including reasonable attorney's fees incurred and those necessary to successfully establish the right to indemnification) ("Claims") arising from actions brought against Member based on a claim that Member's use of the Service or License Content as permitted hereunder infringes or misappropriates the intellectual property rights of a third party.
Important Notices
- The Licensed Content, Services or Confidential Information may not be suitable for all persons and are not guaranteed by the Company or any of its affiliates.
- The Company makes no representations that the contents are appropriate for use in all locations, or that the transactions, products, instruments, or Services are available or appropriate for sale or use in all jurisdictions or countries, or by all investors or counterparties.
- Each party agrees to comply with applicable laws.
Except as set forth herein, Licensed Content, Services or Confidential Information are provided "AS IS" and without warranties of any kind, either expressed or implied. To the fullest extent permissible pursuant to applicable law, the Company disclaims all warranties, including, but not limited to, any warranty of non-infringement of third-party rights and any implied warranties of merchantability and fitness for a particular purpose.
Limitation of Liability
EXCEPT AS OTHERWISE SET FORTH IN THIS AGREEMENT, IN NO EVENT SHALL EITHER PARTY, OR ANY OF THEIR RESPECTIVE PARTNERS, PRINCIPALS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, SUBCONTRACTORS, AFFILIATES, SUBSIDIARIES, AGENTS, REPRESENTATIVES, SUCCESSOR OR ASSIGNS, BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS OR REVENUE, BUSINESS OR BUSINESS OPPORTUNITY OR OTHER COMMERCIAL LOSS, HOWEVER CAUSED AND EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Total Liability Cap
THE TOTAL LIABILITY OF A PARTY, AND ITS PARTNERS, PRINCIPALS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, SUBCONTRACTORS, AFFILIATES, SUBSIDIARIES, AGENTS, REPRESENTATIVES, SUCCESSOR AND ASSIGNS, FOR DIRECT DAMAGES RELATED TO, ARISING FROM, OR OUT OF THIS AGREEMENT, OR THE SERVICES, DELIVERABLES, OR WORK PRODUCT PROVIDED HEREUNDER, SHALL BE LIMITED, IN THE AGGREGATE, TO AN AMOUNT EQUAL TO THE TOTAL CHARGES PAYABLE TO COMPANY PURSUANT TO THIS AGREEMENT FOR THE PERFORMANCE OF THE SERVICES FOR THE TWELVE (12) MONTHS PRIOR TO THE MONTH IN WHICH THE MOST RECENT EVENT GIVING RISE TO LIABILITY OCCURRED.
These limitations of liability shall not apply with respect to: (i) damages occasioned by fraud, willful misconduct, or gross negligence of a party; (ii) damages occasioned by the breach of a party's confidentiality obligations under the Agreement; and (iii) a party's indemnification obligations under this Agreement.
2. Permitted Purpose & Data Protection
The Licensed Content and Company Confidential Information is solely for the Users' internal business purposes to assist in the engagement, contracting, and retention of high net worth individuals and clients by the contracting Member (the "Permitted Purpose").
User acknowledges that the pricing used for User is dependent on the scope of the Permitted Purpose and the number of Users and will certify in writing no more than annually, the current license scope under this Agreement. As such, should User use the Licensed Content and Confidential Information in a manner beyond the Permitted Purpose, such as making the Licensed Content and Confidential Information available to affiliates or unauthorized users, then User may be charged additional fees, but prior to any such charge Company shall notify Member in writing and provide Member a reasonable opportunity to cure.
Company shall comply with the requirements of Attachment A, Hosted Services Agreement, as it relates to any Member data included in the Services.
Change Orders
Member may at any time, by written instructions and/or drawings issued to Company (each a "Change Order"), order changes to the Services. Such written instructions may be conveyed by electronic mail ("e-mail"), overnight delivery and/or regular mail.
- E-mail is the preferred method for communicating Change Orders
- E-mailed Change Orders sent before 5pm EST will be considered received the day it was sent
- E-mailed Change Orders sent after 5pm EST will be considered received the next business day
- All other delivery methods will be considered received within three (3) business days from the date sent
3. Intellectual Property
The Company retains, and shall at all times retain, the sole and exclusive right to, title to, and interest in, all rights associated with, as to Company, the Licensed Content, and as to each party, the Confidential Information provided by such disclosing party, of whatever nature anywhere in the world (registered or unregistered) including copyright, design rights, know-how, trade secrets, technology, systems, methods, expertise, patents, data base rights, trademarks and trade names or any other intellectual property in connection with the Agreements (collectively, the "Intellectual Property").
Except as specifically set forth herein, either party shall acquire any rights to, title to, or interest in, any portion of the other party's Intellectual Property. Member further agrees that it shall not remove any copyright, trademark, trade name, or similar notice contained in the Intellectual Property.
The Company may alter, modify all or any part of the Confidential Information and/or Intellectual Property as the Company considers necessary or appropriate, in its sole discretion, provided it shall not degrade the Services from the level provided as of the Effective Date.
Restrictions
Neither party shall:
- Modify, adapt, disclose, or make available to third parties any portion of the other party's Confidential Information
- Extract or publish, create any derivative works for third parties
- Reverse engineer, disassemble or decompile, in whole or in part, any portion of the other party's Confidential Information
Each party's rights and each User's obligations under this section shall be continuing and shall survive the expiration or termination of the Agreement by either party for any reason.
4. License
Upon entering into the Membership Agreement, the Company grants each User a non-exclusive, non-transferrable, fully revocable, non-sublicenseable license to use the Company Intellectual Property for the Permitted Purpose during the Term of the Membership Agreement.
The Company reserves the right to revoke the licenses at any time at its sole discretion, for violations of the Membership Agreement. At the completion of the Term, each party agrees to destroy, delete, and otherwise obliterate any Confidential Information of the other party in its possession.
Acceptance Period
Following the date that Company makes the Service available electronically to Member, Member shall have a thirty (30) day period ("Acceptance Period") to test the components of Service to determine its conformance to the applicable specifications provided by Company.
At any time during the Acceptance Period, Member may, at its option, give Company notice of non-acceptance and thereafter reject the Service whereupon this Agreement shall terminate as to such component of the Service and Company shall refund to Member all fees, if any, paid for such component of the Service.
In the event Company agrees at Member's request to revise the component of the Service to correct a problem or deficiency identified by Member during the Acceptance Period, Company shall do so promptly whereupon Member shall have a subsequent fifteen (15) day Acceptance Period within which to test the component as outlined above.
5. Confidential Information
Each party shall keep the Confidential Information confidential and shall not use any of the Confidential Information other than solely for the Permitted Purpose, or the performance of obligations under this Agreement, and not in any manner that is detrimental to the disclosing party.
Each party shall direct all authorized personnel on the confidential nature of the Confidential Information. Each party shall cause all of its controlled personnel to adhere to the non-use and non-disclosure obligations under this Agreement. Each party shall be responsible for any breach of this Membership Agreement by any of its controlled personnel.
Each party shall (at its sole expense) undertake all commercially reasonable precautions to safeguard and protect the confidentiality of the Confidential Information and restrain its controlled personnel from prohibited or unauthorized disclosure or use of the Confidential Information.
Legal Disclosure
Without the prior written approval of the disclosing party (except as required by applicable law, rules, regulations or other applicable legal process (collectively, "Law") or requested by United States governmental authority), the receiving party shall not, and shall direct its controlled personnel not to, disclose to any person (other than controlled personnel who have a need to know), all or any portion of the Confidential Information.
In the event that either party is required by Law or requested by United States governmental authority to disclose all or any part of the Confidential Information, such receiving party shall promptly, to the extent legal, use best efforts to notify the disclosing party in writing of the request so that the disclosing party may seek an appropriate protective order or other appropriate remedy.
Exclusions
The term "Confidential Information" does not include any information that:
- At the time of disclosure, is, or thereafter becomes, known and available to the public, other than as a result of a disclosure by the receiving party
- Is already in the receiving party's possession or becomes available to receiving party on a non-confidential basis from a source other than the disclosing party or its representatives
- Has been independently developed by receiving party without violation of this Agreement and without any reference to or use of any Confidential Information of the other party
Money damages and other remedies at law would not be a sufficient remedy for any actual or threatened breach by you or any of receiving party of any agreements contained in this Agreement, and therefore the seeking of specific performance and injunctive or other equitable relief shall be a right and entitlement of the disclosing party as a remedy for any actual or threatened breach of this Agreement without proof of actual damages or irreparable harm.
6. Term & Termination
Your Membership Agreement shall continue for the period noted therein (the "Term") unless terminated earlier upon receipt of due written notice (as set forth below) prior to the conclusion of the Term.
User may terminate the Membership Agreement for any reason, at no additional cost or expense and without liability to Company, with thirty (30) days' prior written notice after the first ninety (90) days of the Term.
Either party may terminate this Agreement effective immediately in the event of a material breach if the other party fails to cure such breach within thirty (30) days after receiving written notice specifying such breach.
7. Invoicing & Payment
You agree to pay the fee set forth in the Membership Agreement for access to the Confidential Information and for the provision of any Services during the Term ("License Fee"). All Services, Confidential Information, and deliverables (if any) shall be deemed accepted by you and your Users upon receipt of acceptance notice from User.
License Fees shall be payable net sixty (60) days from receipt of invoice, unless otherwise stated in the Membership Agreement. The License Fee is stated exclusive of any applicable sales, use, or other taxes or surcharges chargeable thereon and you shall pay such taxes, surcharges and the License Fee in full and without deduction, set-off or withholding of any kind, provided they are listed as a separate line item on applicable invoices.
The License Fee is due one quarter in advance, unless otherwise stated in the Membership Agreement. Company shall not come on site or access Member networks without prior written consent of Member.
8. Miscellaneous Provisions
Promotion
User owns all copyright and other intellectual property rights in and to the User's name, logo or similar property. Company shall have no rights to use User's name, logo or similar property without, in each instance, the express written approval of User. Company shall treat any information supplied by User as confidential. Company shall not issue any images, media release, press conference, social media, public disclosure or similar announcement related to this Agreement or the subject matter hereof without prior written consent of User.
Governing Law
The Agreements shall be governed by, and construed in accordance with, the laws of the State of New York, without giving effect to the principles of conflict of laws thereof. The U.N. Convention on Contracts for the International Sale of Goods (frequently referred to as the "UNCISG") shall not apply.
Any controversy or claim arising out of or relating to this Agreement, including whether the subject matter of any controversy or claim is in the scope of the Agreement and the breach, termination, or validity thereof, shall be finally resolved by binding arbitration administered in accordance with the International Institute for Conflict Prevention & Resolution ("CPR") Rules for Administered Arbitration currently in effect.
Assignment
Neither party may assign any of its rights under the Agreement without the prior written consent of the other party. Any purported assignment in violation of this section shall be null and void.
Amendments and Waivers
The Agreement may be modified only by a separate writing executed by you and the Company expressly so modifying such agreement. No failure or delay by either party in exercising any right, remedy, power or privilege under the Agreement shall operate or be construed as a waiver thereof, nor shall any single or partial exercise thereof preclude any other or further exercise thereof. Any waiver of a provision hereunder must be explicit, in writing and signed by both parties.
Notices
All notices must be in writing and addressed to the relevant party at its address as listed in the Membership Agreement, or with respect to the Company, on the Licensed Content, Services or Confidential Information. All notices must be personally delivered, sent prepaid by nationally recognized courier or email, and are effective upon receipt.
Force Majeure
Except for a party's disaster recovery and business continuity obligations, neither party shall be liable or responsible to the other party, nor be deemed to have defaulted or breached this Agreement, for any failure or delay in fulfilling or performing any terms and conditions of this Agreement when and to the extent such failure or delay is caused by or results from acts or circumstances beyond the reasonable control of the impacted Party, including, without limitation, acts of God, flood, fire, earthquake, war, embargo, invasion or hostilities, terrorist acts, riot, national emergency, governmental directive, revolution, insurrection, epidemic, pandemic or strike (each a "Force Majeure Event").
If a Force Majeure Event prevents either party from carrying out its obligations under this Agreement for a continuous period of more than thirty (30) calendar days, or if performance is rendered impossible or impracticable by the Force Majeure Event, Member may terminate this Agreement immediately by giving written notice to Company.
Severability
If any provision of the Agreements is later deemed to be invalid, illegal or unenforceable, it shall not affect any other provision of the Agreements, and the validity, legality and enforceability of the remaining provisions contained in the Agreements, or the application of such provision to such persons or circumstances other than those as to which it has been held invalid or unenforceable, shall remain in full force and effect and shall in no way be affected, impaired or invalidated thereby.
For questions about these Terms of Service, please contact us at legal@dossierx.com